The HBPD Communications Center has five full-time dispatchers who are certified 911 Public Safety Telecommunicators through the Florida Department of Health. The police dispatcher is a skilled emergency service career that is responsible for around the clock staffing of the Communications Center. It requires efficient and accurate receiving and coordinating of emergency and non-emergency requests for police assistance, determining nature/urgency of calls, and maintaining close contact with police units to monitor response and needed support requirements
Using specialized computer applications the dispatcher can access and enter sensitive data such as stolen property, missing or endangered persons and ‘Be On The Lookout’ (BOLO) notifications into the Florida Crime Information Center (FCIC) and National Crime Information Center (NCIC) systems. They also conduct checks for warrants, criminal histories, domestic violence injunctions, sexual offender status, drivers’ license and vehicle registration checks through this center. A computerized system is utilized to maintain a record of calls for service
Our dispatchers also monitor situations in surrounding jurisdictions and advise patrol of situations that could affect the Holmes Beach Police Department and its residents. Dispatchers coordinate communication between other law enforcement agencies such as Bradenton Beach, Manatee County Sheriff’s department, Bradenton, Long Boat Key and the US Coast Guard. The on duty dispatcher assists with walk in requests for assistance at the police station, as well as providing clerical support to the police administrative department.